IT Outsourcing Services
Optimize Current Operations. Launch New Projects.
IT outsourcing servicesinclude application development, infrastructure and software support and maintenance, data center management, and other initiatives. With 33 years in IT, Mark2Win IT Solutions takes over any IT tasks you want to outsource or cooperates with your vendors to provide the services.
Cooperation Models We Support
Staff augmentation
Cover resource or skill gaps of your in-house IT team with our experts managed by you directly.
Self-managed team
Get a self-managed team led by Mark2Win IT Solutions’s PM or Team Lead to carry out your IT initiative.
Full outsourcing
We take care of your specific IT function(s) with full responsibility for their quality and related risks.
What Helps Us Run Software Development Projects Smoothly
Flexible pricing options
Fixed price. Best for: feasibility study, PoC, small projects. Time & Material (with a cap). Best for: advisory; large-scale or flexible projects. Per-ticket pricing. Best for: L1, L2 support. Fixed monthly fee. Best for: L3 support (in-code changes).
Ensured IT cost reduction
Offshore outsourcing. Advanced techs for best ratio of business value. Agile, DevOps, shift-left QA approach, test automation. Cloud resource consumption optimization. Increased team efficiency due to established project management practices. Resources with lower rates work on routine tasks; resources with low performance are replaced.
Cooperation flexibility
Wide pool of roles – project managers, developers, DevOps, architects, QA engineers, support specialists, data experts, etc. We’re open to co-sourcing. No vendor lock-in - we’re ready to assist with transferring knowledge to a new vendor. From 0.5 FTE to 150+ FTE. Cooperation term: 1 month – 10+ years. All software code is owned by your organization. 24/7 services to cover all time zones from North America to Australia and New Zealand.
Quarterly service improvements
Regular roadmap revision (stated business needs vs. current business needs; value we bring vs. highest possible value, etc.). Proactive approach: we analyze processes/solutions and suggest adding improvements and possible competitive advantages. Anticipating, openly communicating and effectively managing potential stumbling blocks in cooperation.
Regulatory compliance
ISO 9001 certification to assure the quality of the services delivered. ISO 27001 certifications to assure the security of our customers’ data. Compliance with industry-specific regulations: HIPAA, GAMP, PCI DSS, SOC 3, GDPR, etc.
Visibility and KPI-based results
We define the goals you want to achieve and ensure service transparency via reports on: Use of resources (actual vs. planned). Current issues & potential risks. Team productivity and service quality KPIs, etc.